Services

Our Services:

Not only does Komolo handle the distribution of food products, but we also pride ourselves on sharing our experience with other companies.

1. Delivery & Logistics:
   When it comes to delivering your dry or frozen items, KOMOLO guarantees freshness and timeliness. We deliver to all states in the eastern United States.
2. Product Inventory Management:
   With over a decade of experience in handling custom food product manufacturing, packaging, and logistic management, we manage some of the major Japanese and Korean food franchises in the United States.
3. Specialty Orders:
   From exotic to hard-to-find items, whether live or frozen, we are sourcing specialists for all your culinary needs and explorations.

Return Policy :

Purchases made from Komolo may be returned if the following conditions are met:

1. Fresh Items – return within 24 hours of delivery.
2. Frozen Items – return within 48 hours of delivery.
3. Dry Items – return within 48 hours of delivery.

Claims must be made within 24 hours after receipt of products. Items not returned to the warehouse will not be credited unless deemed damaged or defective by the Sales Manager. Customers must notify the sales representative of all return claims. Frozen and dry items must be in their original condition.

Return Process:

1. Inspect the shipment for incorrect/missing orders and damaged/defective items.
2. Notify your sales representative and driver of any issues with the shipment.
3. Leave a memo and your signature on both invoices.